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Real people, Monday to Friday, 8:30am to 7pm AEST. Saturday 10am to 5pm.
FAQs
What size do I need ?
Size is set by floor area, not ceiling height. The room guide on this page will tell you which one fits, and it will tell you when none of them do.
Will it fit a low ceiling ?
Our flush mount fans sit tight against the ceiling with no downrod, which is what keeps the blades high in a standard Australian room.
How quiet is it, really ?
A DC motor steps in six increments instead of three, and the extra range sits at the bottom. Speeds one and two are slow enough to run all night.
How long does delivery take ?
Orders leave the warehouse within 2 business days. Delivery usually takes 8 to 15 business days from there. Remote and regional addresses take a little longer.
Can I return it ?
100 days if you change your mind, unopened and unused. A fan that's been wired in can't come back, which is why the room guide is on this page.
What if I lose the remote?
You order another one. Same for the LED module and the receiver. A lost remote shouldn't cost you a fan.
